Looking for a mid level technical BA that has experience with SQL, JAVA (Jdeveloper), and Oracle (they use v.11). Majority if the time this perosn will be gathering requirements though technical knowledge needs to be strong enough for them to interfere at times. Must be bilingual and speak Spanish as they will be working with developers sitting in Mexico. Pluses Telecom experience, CRM experience (theyre currently using SAP but moving to Salesforce). Interface with end users to understand business requirements and adjust IT systems to meet the needs of users. Provide analysis to multiple system development and implementation projects. Design new applications by analyzing requirements constructing diagrams studying system capabilities and writing specifications. Develop business process to review with users to understand current workflows. Define project requirements by identifying project milestones, phases and elements. Provide project management and coordination to multiple system development and implementation projects. Perform quality control audits on installed systems and make necessary adjustments. Provide Java and Oracle support. Proactively identify, escalate and help resolve issues as they arise. Provide references for users by writing and maintaining user documentation. Improve systems by studying current practices Essential Functions Candidate will be working on IT Post-Sales projects, which will include service management, supplier relationship management, operations, and billing systems. So previous experience in similar projects and their processes is required Interface with end users to understand business requirements and adjusts IT systems to meet user needs Develop business process to review with users to understand current workflows Formulating and defining the objectives and scope of business systems Defines project requirements by identifying project milestones, phases, and elements Provides project management to multiple system development and implementation projects Provides analysis to multiple system development and implementation projects Designs new applications by analyzing requirements constructing diagrams studying system capabilities and writing specifications Project managementcoordination experience is key Performs quality control audits on installed systems and makes necessary adjustments Provides Java and Oracle support, when applicable Provides programming and design support, when applicable Proactively identify, escalate and help resolve issues as they arise Provides references for users by writing and maintaining user documentation Improves systems by studying current practices Knowledge, Skills, Abilities B.B.A., Management Information Systems 3 yearsrsquo experience in systems 4 yearsrsquo experience in Telecommunication Systems Operational Support System Software Architecture (OSS) and Business Support Systems (BSS) 4 years working in Agile Methodology Excellent understanding of Spring framework. Excellent understanding of message oriented middleware (JMS, Active MQ) Experience with SAP CRM andor SalesForce or equivalents Bilingual (English-Spanish) Must be able to interact and communicate with users using business terminology Ability to translate business needs into technical solutions Broad technology skills should have grounding in database, reporting, and programming Problem solver oriented Organization and planning skills
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