Supervises leasing processes for the community, ensuring that all documentation is executed and maintained according to procedures. Reviews rent decisions. Ensures that leasing staff comply with Fair Housing laws.
Reviews HUD waitlist Initiates eviction proceedings by providing necessary documentation to Property Accountants.
Conducts regular and routine property inspections, recording deficiencies and taking necessary remedial action within budget constraints.
Performs HUD certifications and recertifications.
Prepare for building inspections and file audits.
Markets the apartment community, ensuring optimum curb appeal.
Manages retention of community financial documents, including payroll records. Approves expenditures and invoice payment and processes in a timely manner.
Oversees community maintenance functions, working closely with community maintenance staff, to ensure quality unit turns and prompt resolution of resident maintenance requests of complaints.
Maintains excellent relationships through responsive communication with residents to optimize their confidence in the community as a clean, safe and well-maintained community. Maintains professional relationships with associates, applicants, visitors and representatives of other companies.
Performs standard supervisory functions including hiring staff, assigning work, training, providing feedback, disciplining staff, developing staff, and terminating staff.
Models Company core values for staff and residents. Enforces Company policies.
Schedules direct reports to ensure coverage for routine maintenance, routine coverage and emergency response.
Prepares activity reports and management reporting to ensure that investors/owners are fully briefed on community operation and financial measures.
Performs other duties as assigned.
Required Knowledge, Skills, and Abilities
Demonstrated knowledge of residential property management through successful track record as property associate (Maintenance Supervisor, Leasing Specialist, Assistant Community Manager) within the Company or as a Community Manager or Leasing Manager with a comparable competitor company.
Demonstrated record of providing outstanding customer service
Ability to maintain resident files and complete resident file audits.
Ability to set clear performance objectives and support staff in achieving business goals
Demonstrated record of coaching direct reports and helping to develop them towards achieving career goals
Proficiency with Microsoft Office Suite and One site/real page.
Knowledge of property management accounting software and/or demonstrated proficiency to learn new software applications
Valid drivers license and vehicle required.
Education and Experience
High school diploma or equivalent
2 years experience in HUD property management industry
Supervisory experience preferred
COS certifications preferred
E-Verify Participation (English):
E-Verify Participation (Spanish):
Right to Work (English):
Right to Work (Spanish):
Required Advanced Customer service Attention to detail Microsoft Outlook Microsoft Excel Microsoft Word
Required Team Player Detail Oriented Capable of carrying out a given task with all details necessary to get the task done well Dedicated Preferred Innovative
High School or better.
Licenses & Certifications
Cert Occupancy Specialist
Associated topics: business, community, coordinator, general manager, housing assistant, housing property, management, manager i, manager iii, manager facilities
* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.